Project Management Office

CSG leads program modernization projects to successful outcomes.

Protecting Your Program Modernization Investment

To the people you serve, your ability to effectively manage your program and provide accessible, high-quality services is more critical than ever. Yet programs are challenged by tight budgets and aging systems that are in need of major upgrades or replacement. To maximize your program’s capabilities, modernization projects must use available funding efficiently for high-impact technology and business processes that effectively support your mission.

Modernizing technology and business processes in a large Medicaid enterprise is a complex undertaking. Multiple departments, related government and private entities, and outside contractors are involved in the effort. Projects are prone to delays or major breakdowns. Your staff is busy with the day-to-day operation of the program. Engaging an experienced partner with a track record of success is important to avoid the pitfalls and to assure the success of a modernization project.

A Full-Service Project Management Office

Careful planning and disciplined oversight of program modernization efforts are indispensable in controlling the risk of projects and ensuring successful outcomes. An effective PMO is an essential part of managing these complex projects. Through our Project Assurance Services practice, CSG Government Solutions brings you the expertise and experience you need to establish and operate a successful full-service PMO. Our PMO services go beyond the common functions of project control and other management and reporting functions. We offer a full range of capabilities that maximize the value of your PMO in achieving your modernization objectives, including program expertise, strategy and planning, requirements definition, procurement support, project management and control, organizational change management and quality assurance. Your dedicated CSG PMO team is backed by our research and innovation group, project support center, and program-focused Centers of Excellence to assure your modernization project leverages all the knowledge and tools for which CSG is known.

Since 1997, CSG Government Solutions has been assisting state governments in crafting and implementing program modernization strategies and executing projects based on best practices and practical experience. We’re committed to helping you put innovative technology and proven processes to work where it matters most – delivering high-impact services to the people who depend on you.